Tap n Style FAQs
Tap n Style is a new app that allows you to order a hair stylist or make-up artist to visit you at your home or office. Order a Blow Dry, Make Up application, Hair Up, Cut & Blow Dry or Men's Cut and we'll bring the salon to you! Ideal for getting glammed up before that night out, or having your hair done in the comfort of your own home.
All stylists and artists firstly complete an application form and submit their qualifications and work experience. They must be full qualified AND must have minimum 2 years work experience as a stylist or make-up artist. We then screen each applicant and test them on Tap N' Style regulations, policies and what is expected of them. Each stylist or artist's full qualifications, experience and even photos of their own work is on their profile for you to view. You may call them to enquire before booking, then each customer can rate and review them after their service.
Yes you may provided you are in an area that they service. When you reach the Select a Stylist/Artist page simply type in the name of the person you're after. If that person does not appear, that is because they don't work in your specified location.
The stylist/artist chooses the prices they charge, based on their experience and our advice.
Absolutely! You are given the option when you choose a Blow Dry or Make Up service to be for yourself or as a pair. If there are more than 2 of you; you just need to book another stylist/artist for the same time. If you have a group of 5+ people, call us on XXXXXXXXXXX and we'll organise something for you!
All Tap n Style customers pay in advance. But if you cancel your appointment outside the 24 hour notice period we will refund you in full immediately (minus 2 to cover the card fee we are charged), no questions asked. If you cancel within 24 hours of your appointment, you will be refunded exactly half of what you paid, as per our 24 hour cancellation policy which is clearly stated in both the Terms & Conditions and on the Confirm Booking page when you book an appointment.
If after 20 mins you are still not at your booked location your stylist or artist will leave and you will be charged 50% of the cost, so you will only be refunded half of what you paid. This is stated in our Terms & Conditions and on the Confirm Booking page when you book an appointment.
As the stylist or artist is coming to you; we all know travelling in a busy city there are sometimes delays. But if your stylist of artist is more than 20 mins late you may either cancel your appointment for free OR receive the service and we will refund you 25% of the cost.
If you cancel your appointment, provided it's more than 24 hours before your appointment time, we will refund you in full (minus 2 to cover the card fee we are charged), within 2 & 3 working days with no questions asked. BUT if you cancel within 24 hours of your appointment, you will only be refunded exactly half of what you paid, as per our 24 hour cancellation policy which is clearly stated in both the T & C's and on the Confirm Booking page.
If you're not happy with your service we want to hear from you NOW. Email us at email@example.com with what went wrong. We take customer service very seriously and want to ensure all of our stylists and artists are providing an excellent customer experience. We will investigate your complaint and if we feel it is honest and merited a full refund may apply.
A chair for you to sit on, a shelf for your stylist/artist to put their products and equipment on, and a power socket for the blow dryer. Then we're good to go, let's get you looking gorgeous!
You will firstly need a chair to sit on! For a Men's Cut that all that is required, but your hair must be washed and clean. For a Women's Cut & Blow Dry we will always wash your hair first. This must be done in a bathroom where you are sat next to a bath or shower and you MUST have a detachable shower head with warm water. The stylist provides a portable wash basin, the same as a salon basin, which drains down your shower/bath plughole.
Your stylist will provide an apron for you to wear and will always wash & shampoo your hair in the bathroom first. They will bring a portable wash basin, and just like in a salon they will shampoo and rinse your hair using your detachable shower head and warm water, which drains down the plughole. You then can move to another room where there is a power socket. The stylist will lay down a floor matt before they begin to cut your hair. Once your hair is cut it is then blow dried and styled. Finally, they fold the matt then dispose of the hair in your bin, leaving minimal mess!
Visit www.tapnstyle.com, click the big . I'm a Stylist/Make-Up Artist' button and begin the application process to start getting more customers!